Client: PepsiCo
Sector: Consumer Goods / Beverage Distribution
Region: Midwest U.S.

Problem:
High damage returns, inventory discrepancies, and union-management friction threatened delivery reliability.

Solution:
Negotiated new union contract with productivity KPIs
Implemented Lean Six Sigma in high-volume DCs
Rolled out Just-in-Time shipping

Results:
Damage returns dropped 40%
Labor productivity rose 28%
Union stability with long-term KPI tracking